Politique d’expédition

Shipping Policy

Thank you for shopping with Shopify store [GRACELAND INTERNATIONAL TRADING]. We are committed to delivering your order safely and on time.

Order Processing

  • Orders are processed within 1–3 business days after payment is confirmed.

  • Orders are not processed or shipped on weekends or public holidays.

  • During high-demand periods, processing times may be slightly delayed.

Shipping Time

Estimated delivery times:

  • Domestic Shipping: 3–7 business days

  • International Shipping: 7–21 business days

Delivery times may vary depending on your location and courier service availability.

Shipping Charges

  • Shipping costs are calculated at checkout based on your location and selected shipping method.

  • Free shipping promotions may apply on selected orders or during special campaigns.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information.

Incorrect Address

Please ensure your shipping address is correct before placing an order. We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided by customers.

Delayed or Lost Packages

If your order is delayed or appears lost in transit, please contact us at [gracelandinternationaltrading@gmail.com] and we will assist you as quickly as possible.

Customs & Duties (International Orders)

International customers may be responsible for customs fees, import duties, or taxes charged by their country. These charges are not included in our product or shipping prices.

Contact Us

If you have any questions about shipping, please contact us:

  • Email: [gracelandinternationaltrading@gmail.com]

  • Store: [GRACELAND INTERNATIONAL TRADING]